Shipping policy

At LowCool Brands, weโ€™re all about getting you geared up and ready for your next outdoor adventure as quickly as possible. Here's the scoop on how we handle shipping:

1. Processing Time:

  • Orders typically take 2-5 business days to process before they're shipped out.
  • Please note that processing time may vary depending on product availability and order volume.

2. Shipping Methods:

  • Everything ship free and delivery times vary based on your location.

3. Delivery Times:

  • Once your order is shipped, delivery times typically range from 2-7 business days for domestic orders within the United States.
  • International orders may take longer to arrive, depending on customs processing and the destination country's postal service.

4. Order Tracking:

  • You'll receive a tracking number via email as soon as your order ships.
  • Use this tracking number to monitor the status and location of your package as it makes its way to you.

5. Shipping Costs:

  • FREE SHIPPING!

6. Customs and Duties (International Orders):

  • For international orders, please be aware that customs duties, taxes, and fees may be incurred upon delivery.
  • These charges are the responsibility of the recipient and are not included in the order total or shipping cost.

8. Questions or Concerns:

  • If you have any questions about your order or shipping, don't hesitate to contact our customer support team @ info@lowcoolbrands.com
  • We're here to help and ensure you have a smooth shopping experience with LowCool Brands.

Thanks for choosing LowCool Brands for your apparel needs. Get out there and adventure on!