Shipping policy
At LowCool Brands, weβre all about getting you geared up and ready for your next outdoor adventure as quickly as possible. Here's the scoop on how we handle shipping:
1. Processing Time:
- Orders typically take 2-5 business days to process before they're shipped out.
- Please note that processing time may vary depending on product availability and order volume.
2. Shipping Methods:
- Everything ship free and delivery times vary based on your location.
3. Delivery Times:
- Once your order is shipped, delivery times typically range from 2-7 business days for domestic orders within the United States.
- International orders may take longer to arrive, depending on customs processing and the destination country's postal service.
4. Order Tracking:
- You'll receive a tracking number via email as soon as your order ships.
- Use this tracking number to monitor the status and location of your package as it makes its way to you.
5. Shipping Costs:
- FREE SHIPPING!
6. Customs and Duties (International Orders):
- For international orders, please be aware that customs duties, taxes, and fees may be incurred upon delivery.
- These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
8. Questions or Concerns:
- If you have any questions about your order or shipping, don't hesitate to contact our customer support team @ info@lowcoolbrands.com
- We're here to help and ensure you have a smooth shopping experience with LowCool Brands.
Thanks for choosing LowCool Brands for your apparel needs. Get out there and adventure on!